What I Do
This is your Team section. It's a great place to introduce your team and talk about what makes it special, such as your culture and work philosophy. Don't be afraid to illustrate personality and character to help users connect with your team.
User-Centred Design & Experience
Product Strategy & Delivery
Process, Workflow & Outcomes
Collaboration & Leadership
Experience
Creative Operations Specialist
July 2025 - Present | Citation Canada
Key Skills
Process & Workflow
Collaboration
Outcomes & Metrics
-
Partner with marketing, product, engineering, and leadership to operationalize creative work and improve delivery workflows
-
Support planning, prioritization, and execution of creative initiatives aligned with business goals
-
Apply product and UX principles to improve processes, clarity, and cross-functional collaboration
Product Manager
October 2022 - July 2025 | Citation Canada
Key Skills
User Experience
Collaboration
Process & Workflow
-
Owned several product initiatives from discovery through launch, balancing user needs, technical constraints, and business priorities
-
Collaborated closely with UX, engineering, and stakeholders to define requirements and deliver new features and net-new products
-
Led feature prioritization, release coordination, and tracked success metrics for continuous improvement
-
Acted as a bridge between customer insights and execution, ensuring user-centred outcomes
Senior UX/UI Designer
July 2021 - October 2022 | Citation Canada
Key Skills
User Experience
Product Strategy
Collaboration
-
Led UX and UI design for key product areas from discovery through implementation, including wireframes, prototypes, and high-fidelity designs
-
Collaborated with product management and engineering to deliver solutions that balanced user needs, technical feasibility, and business goals
-
Designed accessible, user-centred interfaces aligned with brand guidelines, usability principles, and accessibility standards
Graphic Designer
March 2019 - July 2021 | Think Lightweight
Key Skills
User Experience
Collaboration
-
Designed and delivered marketing assets across digital and print channels, including websites, social media, and campaign materials
-
Supported website design and content updates, applying usability and brand principles to improve clarity and engagement
-
Used analytics and performance insights to inform marketing decisions and iterate on content
Foundations & Tools
Certificates
Honours Bachelor of Global Business and Digital Arts
University of Waterloo | 2014 - 2018
UX Design Certificate
Brainstation | 2022
Study Abroad – Interaction Design
University of Dundee, Scotland | 2017
Tools
-
Figma, Sketch
-
Adobe Creative Suite (Indesign, Illustrator, Photoshop)
-
Jira, Confluence
-
Monday
-
AI-Assisted Design & Research Tools
